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Friday, December 28, 2007

Solving Transcend T-Sonic MP3 Player Boot Problem

Last week, my Transcend T-Sonic 610 MP3 player started giving problem – initially it was not properly charging; and it stopped working one day – It was hanging in the boot screen with the message “T-Sonic Family Initializing…”. The player was detected by WinXP when plugged in to a USB port, however not able to access any file or folder.

I thought it was some hardware problem and since the player was under warranty, I decided to go to Transcend Service Center to repair it. But I couldn’t find the address of Transcend Service Center in Bangalore. Googled to find address of Transcend service center and landed in http://www.transcendusa.com/Products/ModDetail.asp?ModNo=71. After downloading and reading the user manual, I decided to upgrade my firmware.

Since I didn’t know my old firmware version, I decided to install first V3.1 and then V3.4. Downloaded them from Transcend website. http://www.transcendusa.com/Support/DLCenter/Driver/610V31.exe
http://www.transcendusa.com/Support/DLCenter/Driver/T610V34.rar

The installation guide was good and installation went fine; however firmware v3.1 update failed with some message. I tried upgrade to v3.4 firmware and it succeeded with ease.

Now my player is got its life back and working perfectly. If your player also has boot problem try firmware update.

14 comments:

renju2u said...

thanks friend...
i was searching for a service centre in b'lore..but i failed...
thanks for ur kind information

Amit said...

He sam,
When i try to start the T sonic MP3 player, i get a message T sonic initialyzing and it disappears immidiately.

When connected to PC, it says please connect the mp3 player to PC

please help me out.

amitksawji@gmail.com

Balaji Kilari said...

Hey sam, Thank You Very much for your details. I solved similar problem to my music Player with your suggestion.

Thank You very muck again.

Regards,
Balaji Kilari

survivor said...
This comment has been removed by the author.
survivor said...

hey sam,
thanks a lot sam!! i had gone crazy and was about to buy a new one.Really i missed me mp3 player and after following ur advice got my player back :) i'm so happy as i saved a whole lot of my pocket money :) ur info gave a great helping hand to me.Thank u very very much.I'm really very happy to have my player back after one long month.
regards,
mridu

sithirai said...

hai you are a good work man my little brother broke the mp3.i little bit angry with him. but your help i bring back to normal work my mp3 good work thanks man

hitmaker said...

Hi,
To view firmware ver of T Sonic Player go to Settings>
Scroll to About>
Ver is listed there.

Regards,
h!tmak3r

praveen kumar said...

Dear Sam,

Can you help me on the same issue what you have faced.., i getting a message T sonic initialyzing and it disappears immidiately.and its charging also but if i press any other button its getting switched off.., i cannot play the songs in this.., please help me to how to get this back...

shibs said...

Thanks man..
This helped me to revive my ,otherwise dead, player...

Anonymous said...

Hey Sam!

Did an excellent job! I hvae no words to convey thanks!

-Harshal Purohit

Anonymous said...

thx a lot sam...

jayakumar, trivandrum kerala said...

thank you sam once again . the problem was solved . releaved me from tension . jayakumar trivandrum ,kerala

ady said...

hi i have a problem with a transcend t sonic 610 my computer did not recognize the device and when i start him said"welcome to trancend family ,initialising ..........."i tried to make a software update but my computer does not recognize the device a solution pls.

sundar raj said...

Hi i have done the upgrade process but after completing the process my player shown some unknown other language characters and simply turned off. now it is not turning on, but before ugrading the firmware it turned on while connecting to the computer. how can i come out of this??? help me